A friendly reminder from MHC that Christmas Season is coming around quickly.

To help us accommodate your needs we would appreciate you booking any required routine appointments and getting your prescription requests sent through in advance as our appointments will start to fill quickly over the coming weeks, it will be a busy time for all.

On your next visit to Mornington Health Centre, you may notice things look a little different as our front entrance on Eglinton Road will reopen on Monday November 18.

We have appreciated your patience and understanding of the disruptions during the time of our renovations and we look forward to being able to care for you in our new facilities.

The MHC Team

Mornington Health Centre Hours for Registered Patients

Normal Practice Hours

 Weekdays            8am – 6pm

 After Hours Urgent Service

A Doctor is on duty weeknights, weekends, and public holidays until 10pm for URGENT problems.

Weeknights         6pm -10pm

Weekends       9am – 10pm 

The On-call Doctor is not always on-site, please phone first to arrange a consultation.

03 466 5011 

If you phone after 10pm your call will be answered by a registered nurse who will help you to manage your health concern and advise you of the action to take.

If you have an acute life-threatening problem, call 111 or go directly to the Emergency Department at Dunedin Hospital

As from Monday November 18th, 2024, Dunedin Urgent Doctors & Accident Centre will no longer be accepting Mornington Health Centre patients unless you have been referred for x-ray by an MHC doctor.

MHC provide our own acute service for registered patients.

• We provide acute and after hours care for our patients from 8am to 10pm weekdays and 9am to 10pm weekends.
• Acute appointments with a GP are booked via our reception team 03 4665011
• There is an acute GP onsite from 9am to 8pm weekdays and 9am to 5pm Saturday and 10am to 5pm Sundays.
• During the hours where a GP isn’t onsite, but we provide care, you can access our services by calling through to be assessed by a nurse who will refer you to a GP if needed.
• We encourage patients who think they may need to see a GP acutely to contact us prior to 5pm so that it is easier to plan their care.
• We also have a Nurse’s clinic with on the day availability to assess and manage acute issues
• To be able to manage the demand, the acute service is for a medically urgent matter only.
• If you present with other issues (such as ongoing non-urgent presentations or repeat prescriptions) you will need to book a routine consultation with your own GP. This ensures continuity of care which means your health is managed more appropriately.
• Minor accidents and injuries (non-life threatening) can be managed through our urgent/acute services and referral for x-ray if necessary.

Please use the link below for more information.

https://www.mhc.co.nz/AfterHoursOnCall

Our practice is taking part in a national survey.

Over the next few weeks, you may receive an email or text message inviting you to take part in a patient experience survey about your recent experience at Mornington Health Centre.

The survey is voluntary and anonymous.

If you are contacted, please help us improve the quality of our service by completing the survey.

Ngā mihi nui, thank you!

To our valued patient community,
First and foremost, we here at MHC, are all in healthcare to help people. We want to ensure that our Practice is financially sustainable so that we can continue to provide our services.
You will be aware that the whole of the health system is facing challenges currently, and primary care in particular has faced many years of underfunding with an outdated funding model. A government commissioned report concluded in 2022 that a funding uplift of 10-20% was needed to keep primary care viable. This is because the past 19 of 20 years capitation (our main source of government funding) has not kept pace with inflation, and we also were limited in how much we are ‘allowed’ to increase our fees
This year the capitation funding increase is 4%, but the government have signaled that practices can increase co-payments to $65 (which is the national average). Essentially indicating that this is the method to maintain viability of GP Practices across the country.
After much debate we have decided that $65 is not fair to impose on our patients. However, we will be implementing increases: $21.50 to $24.00 for 14-17yr standard consultations including ACC and $50.50 to $57 as co-payment for standard adult consultations including ACC. (Note doesn’t apply to Community Services Card (CSC) or under 14 yr. olds).
We realise that some patients may want to express their dissatisfaction with this fee increase. We would encourage to patients take the matter up with their MP to raise concerns on the chronic underfunding of primary care.
Yours sincerely
Marian Rillstone, General Manager and the MHC Board of Directors

Would you like to pick and choose when you book your appointments?

Do you like to be in control of your health journey and be able to get results at your convenience?

Would you like to have access to some of your health information online?

Then MANAGE MY HEALTH is perfect for you.

Speak to reception today about registering for Manage My Health  so you can gain access to your own health information, as well as view and book available appointments at MHC!

Join today – its FREE and easy

CALL:  466 5011 today

Did you know a GP appointment is for 15 minutes only and this includes time for the GP to write notes, send prescriptions/referrals or complete required paperwork.

Doctors are only able to thoroughly manage 1-2 issues per consultation.

If you think that you will need longer than 15 minutes with your doctor you may wish to consider booking a double appointment or making a second booking on a different day.

* Additional charges will apply to double appointments.

Influenza, “the flu”, can be anywhere and is easily spread through talking, coughing and sneezing.  Up to one in five people get influenza every year. Some people can get very sick with the flu while others may not know they have it as they do not feel unwell.  But they can still pass it on to other people and make them very sick.

Getting your flu vaccine is one of the best things you can do to stay well and protect yourself, your family and friends during this flu season.

The flu vaccine is now available, to book a vaccine with one of our friendly nursing team, please phone reception on 466 5011.

The cost of the Flu vaccine is $40 OR you may be eligible for a FREE flu vaccine if you fall under any of the following criteria:

• All people aged 65 years and over (Māori and Pasifika from 55 years)
• Pregnant people
• Some people with long-term medical conditions (includes diabetes, asthma, chronic respiratory disease, kidney disease, heart and autoimmune conditions).
• Children 4 and under who have been hospitalised for respiratory illness or with a history of significant respiratory illness.
• People with mental health and addiction issue

Te Whatu Ora Translator Services are available at MHC.

If you are needing an interpreter for your consultation, see reception and they can arrange an interpreter for any of the languages listed below.

Ki te whai koe i tētahi kaiwhakamārama reo māori mo ōu hui hauora, korero atu ki ngā kaiwhakatau manuhiri hei whakarite. Ki te hiahia i tētahi kaiwhakamārama reo kē atu, e āhei hoki rātou te whakarite

如果您在看诊是需要翻译员，请告 诉前台人员，他们可以安排以下语 言的翻译员

اگر برای صحبت با دکتر و یا پرستار به مترجم یا ترجمان نیاز دارید، لطفاً به منشی بگویید. ایشان میتواند برای زبانهای زیر برای شما مترجم پیدا کنند.

اردو، دری، فارسی،

آفریکان یا زبان آفریقایی، عربی، باهاسا اندونزیایی، کنتونیز، چینی، جزایر کوک، مائوری، آلمانی، فیجیایی، فرانسه، هلندی، هندی، گجراتی، ایتالیایی، ژاپنی، خمر، کره‌ای، مالایالام، مالایی، ماندارین، زبان اشاره نیوزیلندی، پنجابی، روسی، صربی -کروات، سین‌هالا، اسپانیایی، تاگالوگ، تامیل، تایلندی، تونگایی، ویتنامی

Afrikaans, Arabic, Bahasa Indonesia, Cantonese, Chinese, Cook Islands Māori, Dari, Dutch, English, Fijian, French, German, Gujarati, Hindi, Italian, Japanese, Khmer, Korean, Malayalam, Malaysian, Mandarin, Māori, New Zealand Sign Language, Niuean, Persian, Punjabi, Russian, Samoan, Serbo-Croatian, Sinhala, Spanish, Tagalog, Tamil, Thai, Tongan, Urdu, and Vietnamese