Update on Manage My Health  

 Manage My Health has advised that a cybersecurity incident occurred in late December involving access to some documents stored in the My Health Documents area of the system, affecting a percentage of users in New Zealand.  

The issue has been fully contained and fixed following an independent forensic review, and the system is safe to use. 

Although we no longer use Manage My Health as our patient portal, it is possibly that your historic data is held by them. Much to our frustration Manage My Health would not delete our patient data when we requested this last year. 

If your information has been affected, Manage My Health will contact you directly. 

We have been advised by HealthNZ and Manage My Health that we are not to directly contact affected patients.

 For the most up to date information and FAQs, please visit https://managemyhealth.co.nz/faqs-cyber-breach/ 

To contact Manage My Health directly you can email, info@managemyhealth.co.nz 

If you want to ensure that you do not have any data on Manage My Health, go to the MMH app and sign in – go to My Account – Close Account. They should delete your account and data within a few days. 

Spread sunshine this summer, not bugs. If you are sick, rest up at home.

A friendly reminder from MHC that Christmas Season is coming around quickly.

To help us accommodate your needs we would appreciate you booking any required routine appointments and getting your prescription requests sent through in advance as our appointments will start to fill quickly over the coming weeks, it will be a busy time for all.

Changes to our after-hours service 

Our afterhours service is changing. Health NZ has established a new contract with Dunedin Urgent Doctors. What this means for you: 

• From 15th December our hours will be Monday to Friday, 8am to 6pm.  

• We will no longer provide an after-hours service. We will be closed in the evenings and during weekends and public holidays.  

• Please still telephone us on 4665011 for all urgent medical or minor injury matters in the daytime during the week.  Your issue may well be able to be managed by one of our nursing team.  If a doctor’s input is required, we have specific GP appointments set aside and available for your urgent needs.  

• For urgent matters outside of those hours please go to Dunedin Urgent Doctors in Filleul St or the Emergency Department, depending on the level of seriousness. 

We encourage you to not wait if you or a family member is unwell- use our daytime urgent appointment system. Being seen within your own GP Practice is better for your long-term health care. 

We know this is a significant change and we appreciate you’re understanding. 

Mornington Health Centre 

“Please note that this practice is contributing to, and accessing healthcare information from HealthOne –  

 What is HealthOne?

 HealthOne is a secure electronic record that allows registered healthcare professionals directly involved in your healthcare, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. HealthOne adheres to the principles of the Privacy Act 2020 as well as the Rules set out in the Health Information Privacy Code 2020.  Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested.  Privacy auditing is used to check that only those directly involved in your care are accessing your information.  To find out more about HealthOne please visit https://healthone.org.nz/.  Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing privacy@healthone.health.nz”

A movement studio run by the students of physical education at the University of Otago.

GP Poster

Influenza, “the flu”, can be anywhere and is easily spread through talking, coughing and sneezing.  Up to one in five people get influenza every year. Some people can get very sick with the flu while others may not know they have it as they do not feel unwell.  But they can still pass it on to other people and make them very sick.

Getting your flu vaccine is one of the best things you can do to stay well and protect yourself, your family and friends during this flu season.

The flu vaccine is now available, to book a vaccine with one of our friendly nursing team, please phone reception on 466 5011.

The cost of the Flu vaccine is $40 OR you may be eligible for a FREE flu vaccine if you fall under any of the following criteria:

• All people aged 65 years and over (Māori and Pasifika from 55 years)
• Pregnant people
• Some people with long-term medical conditions (includes diabetes, asthma, chronic respiratory disease, kidney disease, heart and autoimmune conditions).
• Children 4 and under who have been hospitalised for respiratory illness or with a history of significant respiratory illness.
• People with mental health and addiction issue

MHC continues to offer all nursing services including cervical smears and immunisations.  If your child is due for their immunisations, please phone reception to book an appointment. We ask that only one adult accompanies your child to the practice and no siblings if this is at all possible.

Did you know a GP appointment is for 15 minutes only and this includes time for the GP to write notes, send prescriptions/referrals or complete required paperwork.

Doctors are only able to thoroughly manage 1-2 issues per consultation.

If you think that you will need longer than 15 minutes with your doctor you may wish to consider booking a double appointment or making a second booking on a different day.

* Additional charges will apply to double appointments.

Te Whatu Ora Translator Services are available at MHC.

If you are needing an interpreter for your consultation, see reception and they can arrange an interpreter for any of the languages listed below.

Ki te whai koe i tētahi kaiwhakamārama reo māori mo ōu hui hauora, korero atu ki ngā kaiwhakatau manuhiri hei whakarite. Ki te hiahia i tētahi kaiwhakamārama reo kē atu, e āhei hoki rātou te whakarite

如果您在看诊是需要翻译员，请告 诉前台人员，他们可以安排以下语 言的翻译员

اگر برای صحبت با دکتر و یا پرستار به مترجم یا ترجمان نیاز دارید، لطفاً به منشی بگویید. ایشان میتواند برای زبانهای زیر برای شما مترجم پیدا کنند.

اردو، دری، فارسی،

آفریکان یا زبان آفریقایی، عربی، باهاسا اندونزیایی، کنتونیز، چینی، جزایر کوک، مائوری، آلمانی، فیجیایی، فرانسه، هلندی، هندی، گجراتی، ایتالیایی، ژاپنی، خمر، کره‌ای، مالایالام، مالایی، ماندارین، زبان اشاره نیوزیلندی، پنجابی، روسی، صربی -کروات، سین‌هالا، اسپانیایی، تاگالوگ، تامیل، تایلندی، تونگایی، ویتنامی

Afrikaans, Arabic, Bahasa Indonesia, Cantonese, Chinese, Cook Islands Māori, Dari, Dutch, English, Fijian, French, German, Gujarati, Hindi, Italian, Japanese, Khmer, Korean, Malayalam, Malaysian, Mandarin, Māori, New Zealand Sign Language, Niuean, Persian, Punjabi, Russian, Samoan, Serbo-Croatian, Sinhala, Spanish, Tagalog, Tamil, Thai, Tongan, Urdu, and Vietnamese